Crystal Column Tree Of Life Winding Pendant Necklace

International Standard Shipping (Free):

Experience hassle-free shipping with our International Standard Shipping option, available for both domestic and international orders. Your order will be promptly processed within 24-48 hours and delivered to your doorstep within an estimated 7 to 14 business days. Please note that while we strive to provide accurate delivery estimates, these times are subject to variables beyond our control. Additionally, we regret to inform you that shipping to P.O. Boxes is not available.

International Express Shipping ($10):

For a quicker delivery option, we offer International Express Shipping at a nominal fee of $10. With this expedited service, your order will be swiftly processed within 24 hours, and you can expect to receive it within an estimated 4 to 7 business days. Please keep in mind that these delivery times are estimates and may vary due to external factors such as weather conditions, customs clearance, or carrier-related issues. Furthermore, we are unable to ship to P.O. Boxes.

Tracking Information:

To provide you with peace of mind, both shipping options include a tracking number. For customers who opt for Express Shipping, your tracking number will be provided within 24 hours of placing your order. Should you encounter any issues with delivery, we kindly request that you contact the carrier directly to initiate any necessary claims. We cannot be held liable for any lost, stolen, or damaged packages once they are in the possession of the carrier.

Customs and Additional Charges:

For international orders, please be aware that your shipment may be subject to customs fees, import duties, taxes, or other charges imposed by your country's customs department. These charges are solely the responsibility of the customer and are not included in the shipping charges applied during checkout. We recommend familiarizing yourself with your local customs regulations to anticipate any potential additional costs.

Exceptional Customer Service:

At Glistenix, we pride ourselves on delivering exceptional customer service. Should you have any inquiries or concerns regarding shipping, please do not hesitate to reach out to us at storeglistenix@gmail.com. We are dedicated to ensuring your satisfaction and will go above and beyond to address your needs promptly and efficiently. Learn More.

We offer a 14-day return policy, allowing you to request a return within 14 days of receiving your item. To be eligible for a return, the item must be in its original packaging, unworn or unused, with tags, and accompanied by the receipt or proof of purchase. Please note that return shipping fees are not refundable, and the original shipping fees will be deducted from the refund. To initiate a return, please visit https://shopify.com/72677818657/account. If your return is accepted, we will provide you with a return shipping label and further instructions. Damaged, defective, or incorrect items should be reported immediately for resolution. Please be aware that certain items, such as perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gift cards, are non-returnable. For customers within the European Union, there is an additional right to cancel or return an order within 14 days. Refunds will be processed within 10 business days upon receiving and inspecting the returned item, and you will be notified accordingly. If more than 15 business days have passed since the approval of your return, please contact us at storeglistenix@gmail.com for further assistance.